How do I get my merchant code and key?

[PleasrStick]

I need it for adding third party payment methods

[Moira · Accepted solution]

Hey, @PleasrStick!

This is Moira from the Social Care team at Shopify. Thanks for posting, and a very warm welcome to the Community!

I understand you're seeking out your Merchant ID and API key code, I'm happy to assist with this. The Merchant ID associated with your shop is not something that will be found in the admin, so our team will need to provide this directly.

You can generate the API credentials directly in your admin, this function can be located from your admin under the Apps section. From there, you should see a link for private apps near the bottom. We also have a guide for private apps and it can guide you to generate your API credentials. Please note that it is important to treat the API credentials as you would with any other password as it provides full API access to your store. Check out the guide below for in-depth step-by-step instructions.

• Shopify Admin API - Getting Started

Keep in mind that Shopify’s general support is limited when it comes to private apps. If you are working with a third-party app, you can get assistance from the app developers. Or if you’re looking to build a private app for your store, I recommend working with a Shopify Expert. Shopify Experts are experienced with third-party integrations and can help you with creating a private app.

In order to get your merchant ID, we must be able to authenticate you further. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request. Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.

If you're not using Shopify Payments and you want to accept credit cards, you can choose from over 100 credit card payment providers for your Shopify store. We also have a help guide on third-party payment providers if you'd like to check it out. If the providers you're after are not listed, you can also have a read of our guide on alternative payment methods.

If you have any questions please feel free to thread those below.

Cheers!

[PleasrStick]

Thank you for your reply. Could you provide me my Merchant code please?

[Moira]

Hi @PleasrStick,

As mentioned above, in order to provide you with your merchant ID, we must be able to authenticate you further. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request. 

In order to save some time, and help the Support Advisor you speak with to pick up from where you and I have left off, I am going to provide you with a summary of the issue as I understand it. You can share this summary at the beginning of your conversation with the agent to bring you both up to speed and help to get your answers as quickly as possible.

Issue Summary: Require Merchant ID (Shop ID) in order to implement a third party payment gateway

Let me know how you get on!

Cheers,

[Xavier19]

HI , 

Please can i get assistance with retrieving my merchant code

[Moira]

Hey @Xavier19,

In order to get your merchant ID, we must be able to authenticate you further. Since this is a public space, account specific queries must be made via our help center. Please connect with our 24/7 Support team directly at your earliest convenience to get the information you need.