How do I get rid of what looks like code above my announcement bar?

How do I get rid of what looks like code above my announcement bar?

snarlybarly
Visitor
1 0 1

I have not done anything new to my theme in a while and today checking my analytics and a new product page to make sure it looks good. I see this long code-like stuff at the top of my page that just showed up out of nowhere. Below is what everyone sees who visits my site.

 

"); } else { win._boomrl = function() { bootstrap(); }; if (win.addEventListener) { win.addEventListener("load", win._boomrl, false); } else if (win.attachEvent) { win.attachEvent("onload", win._boomrl); } } doc.close(); } var link = document.createElement("link"); if (link.relList && typeof link.relList.supports === "function" && link.relList.supports("preload") && ("as" in link)) { window.BOOMR.snippetMethod = "p"; link.href = window.BOOMR.url; link.rel = "preload"; link.as = "script"; link.addEventListener("load", promote); link.addEventListener("error", function() { iframeLoader(true); }); setTimeout(function() { if (!promoted) { iframeLoader(true); } }, LOADER_TIMEOUT); BOOMR_lstart = new Date().getTime(); parentNode.appendChild(link); } else { iframeLoader(false); } function boomerangSaveLoadTime(e) { window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); } if (window.addEventListener) { window.addEventListener("load", boomerangSaveLoadTime, false); } else if (window.attachEvent) { window.attachEvent("onload", boomerangSaveLoadTime); } if (document.addEventListener) { document.addEventListener("onBoomerangLoaded", function(e) { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); }); } else if (document.attachEvent) { document.attachEvent("onpropertychange", function(e) { if (!e) e=event; if (e.propertyName === "onBoomerangLoaded") { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); } }); } })();

 

How do I get rid of this? I'm sure customers seeing this is not good for business.

Replies 6 (6)

Hardik29418
Shopify Partner
2913 418 1083

@snarlybarly  I will need Shopify store access to remove this error.

- Need a Shopify developer? Chat on WhatsApp or EMAIL ME!


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Guleria
Shopify Partner
3997 795 1134

Please share the theme.liquid code here. 

- Custom themes, UI/UX design, ongoing maintenance & support.
- Drop an email   if you are looking for quick fix or any customization
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yackleyjaxon
Visitor
2 0 0

I also have this same issue

Dirk
Shopify Staff
2428 258 551

Hey, @yackleyjaxon 

You may have code appearing above your announcement bar due to unsupported customizations or changes made to the notification templates. Our theme Support can provide limited custom solutions for notification template changes, but extensive customizations or changes beyond what is supported (Shopify developed themes only) may require the assistance of Shopify experts would be able to accomplish this at a reasonable price.
 
I would recommend reaching out to our authenticated support here for our team to take a closer look.

Dirk | Social Care @ Shopify 
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yackleyjaxon
Visitor
2 0 0
I have not customized the themes before this code shows up above the
announcement bar, it is immediately there after i download and publish the
theme

JasmeetVT14313
Shopify Partner
292 63 76

Hi @snarlybarly 
Please  share your store URL so that I can guide you accordingly.

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