How do I locate incoming emails on my third-party domain?

New Member
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I have a domain at a 3rd party and I'm using Minimal theme. I've added the 4 CNAME and the TXT record as suggested, everything looks fine. I just have no idea where I'm supposed to find my incoming emails. I also installed Shopify Inbox but that seems to deal with chats (which is working).

Many thanks

Replies 2 (2)

Shopify Staff
2889 285 499

Hello, @luigivento.


Thank you for posting this question!


The sender email address is located under the Notifications settings, and it looks like you may also need to add Shopify's DMARC record by authenticating your third-party domain. If you need help with this, then we've got a step-by-step guide right over here: Change your sender email


If you have any other questions, then don't hesitate to let us know!

Elias | Social Care @ Shopify 
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New Member
7 0 0

Hello and thanks for your reply.

In the meantime I found out Shopify isn't hosting incoming emails. 

Those DNS records remain at the original hosting.
I set them up and I'm receiving emails.