All things Shopify and commerce
Hello
I have a domain at a 3rd party and I'm using Minimal theme. I've added the 4 CNAME and the TXT record as suggested, everything looks fine. I just have no idea where I'm supposed to find my incoming emails. I also installed Shopify Inbox but that seems to deal with chats (which is working).
Many thanks
Hello, @luigivento.
Thank you for posting this question!
The sender email address is located under the Notifications settings, and it looks like you may also need to add Shopify's DMARC record by authenticating your third-party domain. If you need help with this, then we've got a step-by-step guide right over here: Change your sender email.
If you have any other questions, then don't hesitate to let us know!
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hello and thanks for your reply.
In the meantime I found out Shopify isn't hosting incoming emails.
Those DNS records remain at the original hosting.
I set them up and I'm receiving emails.
Cheers
By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024We appreciate the diverse ways you participate in and engage with the Shopify Communi...
By JasonH Sep 9, 2024Thanks to everyone who participated in our AMA with 2H Media: Marketing Your Shopify St...
By Jacqui Sep 6, 2024