How do I locate incoming emails on my third-party domain?

luigivento
New Member
7 0 0

Hello

I have a domain at a 3rd party and I'm using Minimal theme. I've added the 4 CNAME and the TXT record as suggested, everything looks fine. I just have no idea where I'm supposed to find my incoming emails. I also installed Shopify Inbox but that seems to deal with chats (which is working).

Many thanks

Replies 2 (2)

Elias
Shopify Staff
2889 285 499

Hello, @luigivento.

 

Thank you for posting this question!

 

The sender email address is located under the Notifications settings, and it looks like you may also need to add Shopify's DMARC record by authenticating your third-party domain. If you need help with this, then we've got a step-by-step guide right over here: Change your sender email

 

If you have any other questions, then don't hesitate to let us know!

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

luigivento
New Member
7 0 0

Hello and thanks for your reply.

In the meantime I found out Shopify isn't hosting incoming emails. 

Those DNS records remain at the original hosting.
I set them up and I'm receiving emails.
Cheers