How do I show order notes on checkout page

Gertjan
New Member
8 0 0

I work with the Craft theme and have a 'special instructions' note on my cart page. But the written note is not showing on the checkout page. How can I do this? Is there a way to edit the code or show the note in some other w

Replies 7 (7)

Emily
Shopify Staff
1309 101 189

Hi, @Gertjan

 

Thank you for reaching out! 

 

Have you enabled the note section in your checkout? This will allow your customers to write a message to you from the checkout. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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Gertjan
New Member
8 0 0

Hello Emily,

Thanks for replying. As I wrote in my question I have enabled the note section on my shopping cart (was already enabled in the Craft theme). I do not want to enable the note section in my checkout, I just want the message a customers writes in the notes section in the shopping cart to show on the checkout page. 

Emily
Shopify Staff
1309 101 189

Hi, @Gertjan.

 

Thank you for your reply and providing more information! 

 

Do you mind providing your URL so I can see it on my end? Then I can dig deeper into this for you. 

 

Thank you, 

Emily 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Gertjan
New Member
8 0 0

The website is not in the air yet. I’m still building it. So could you please provide me the information without the URL

EasifyApps
Shopify Partner
464 11 37

Hi @Gertjan,

You can consider using the free Easify Product Options app to create your "Special instructions" text field instead. The written notes will be shown on the checkout as you want. Below is an example 😊:

  • Storefront:

Product Page

dccc.png

Cart page

fv.png

Checkout page:

 

fc.png

 

  • Simple App Settings (using the Text Area option type):

EasifyApps_2-1702523603067.png

EasifyApps_3-1702523635888.png

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Gertjan
New Member
8 0 0

Thanks but i do not want to use an app, i just would like to know the code or other solution to show the written note on my checkout page.

tobebuilds
Shopify Partner
212 12 67

You can edit the checkout, but only on Shopify Plus.

 

The old way (which has been deprecated) is called checkout.liquid.

 

The new way is called Checkout UI extensions, and it requires either building a custom app, or using an existing public app.

 

- Tobe