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HOW TO ACCESS MANAGE DNS

Hoang1
New Member
3 0 0

Hi eveyone,

I buy a domain form shopify and i use third-party hosting service is zoho. I wanna create my email like this "mail.mydomain.com". I follow this link:  https://www.zoho.com/mail/help/adminconsole/custom-url.html   .

Could you tell me how to login to my domain's DNS Manager??? please give me link, account & password.

Thank you very much!!!

Replies 15 (15)
Ann456
Shopify Staff
Shopify Staff
516 0 111

Hey Hoang, 

I'm Ann, from the team here at Shopify 🙂

When it comes to a domain purchased from Shopify, you can access the DNS settings right from your Shopify admin! To do that, head to Online Store>Domains then click on the domain you want to edit, and you'll see a page where you can hit 'DNS Settings'. You can make any changes you need to there, then just hit 'Save'.

You can see these steps in more detail on this page in our Shopify Manual.

I hope this helps! If you have any more questions or concerns feel free to reach out to us on this thread 🙂 

Have a great one,
Ann

Ann | Social Care @ Shopify 
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Hoang1
New Member
3 0 0

Hi Ann,

Thank you for your quickly answer. I'll try it 😄

 

Hoang1
New Member
3 0 0

Excuse me,

One more question please, Can you give me the way to access OpenSRS, i don't have any data to access.

Thank you so much

jessi13
New Member
1 0 1

I can't see DNS Option on my store from Online Store> Domains. Any thoughts?

friendless
New Member
1 0 3

I cant find that either!! 

 

Mansfee
New Member
2 0 2

thank for your clear explanation - but for some reason i cannot see the DNS link on the Domain page of my online store 

can you advise the reason? - because i was trying to verify my Facebook in order to proceed with Instagram shCapture.JPGopping

Melanne2020
New Member
1 0 2

Did you get any further with this? I have same problem! 

UPLONE
Shopify Partner
10 0 13

You will only see the Manage button if you have the permissions to access the Domain.

domain.JPG

1.JPG

And you will only see an option to manage DNS if you bought the domain from Shopify.

2.JPG

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UPLONE | Create Reach
amarionchang
New Member
1 0 0

I'm trying to connect my site to instagram shop and it says i have to go to the dns settings but I'm unable to change anything. i bought my domain from godaddy

 

scr1
New Member
3 0 0

Hi have the same issue, I bought my domain from godaddy and now cant find DNS records section in shopify to connect to Facebook business manager. What can I do??

Trevor
Community Moderator
Community Moderator
3228 437 771

@scr1 

Managing your DNS records in Shopify will only be available for Shopify managed domains. If you purchased your domain from GoDaddy, then you will need to log in to your GoDaddy account to manage the DNS records for your domain. If you need assistance with updating your DNS records for your GoDaddy domain, then I would recommend contacting GoDaddy Support here. 

Trevor | Community Moderator @ Shopify
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SammiP84
New Member
1 0 0

Hi there,  I can't seem to access my DNS settings.  My website Has gone live and everything is a mess and complicated with Shopify.

 

SammiP84_0-1645013164436.png

I cannot find my DNS settings ANYWHERE!!! I've logged queries and shopfiy doesn't get back to me.

 

Shay
Shopify Staff
Shopify Staff
1307 207 277

Hi @SammiP84 

 

From your screenshot it looks like your domain was purchased through a third party domain provider that uses Tucows as the host. 

 

This means that you will need to sign into the account through the domain host themselves to update and edit the DNS information. The settings within your Shopify admin for domains will only be to fetch the DNS records you have setup on the domain host and to choose what domain is the primary domain for your online store. 

Shay | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

Fellows69
New Member
9 0 0

@Hoang1 wrote: Choice ADVANTAGE Login

Hi eveyone,

I buy a domain form shopify and i use third-party hosting service is zoho. I wanna create my email like this "mail.mydomain.com". I follow this link:  https://www.zoho.com/mail/help/adminconsole/custom-url.html   .

Could you tell me how to login to my domain's DNS Manager??? please give me link, account & password.

Thank you very much!!!


Your reverence link not working.

PappleDap
Tourist
11 0 1

1. Click Settings

2. Click Domains

3. Look below the words (Change primary domain) you'll see     <  dots  > click the right angle until you see below, the word, Manage

4. Click Manage

5. Click DNS settings

6. Click Add custom record

7. I got you this far and hope this helps your task at hand.