How to automatically send specific emails based on products purchased

How to automatically send specific emails based on products purchased

mowayo
Visitor
1 0 1

Hello, I am wondering if there is a way to send product detail emails (similar to order confirmation emails) to customers automatically after a product is purchased. We have yet to go live, but we will be selling vouchers (like Groupon), and we would like to know if there is a way to add the details of the voucher to the order confirmation or on a separate email. For example: Promotional value expires 120 days after purchase. Amount paid never expires. Limit 1 per person. Valid for dine-in only. Each voucher/product will have different/specific information so we need a way to customize the automatic emails at the product level so each product will get the applicable voucher details emailed to the customer.

Can this be done with Shopify currently or would there be an app available that can help with this?

Thank you!

 

Reply 1 (1)

Not applicable

Hi @mowayo,

 

Welcome to the community and congrats on your soon to launch shop. Public or Custom Shopify apps can trigger additional emails like the one you've described, but what you've described is not built into Shopify by default. It's tough to find something that specific in the app store which is why we're in the business of custom apps. Have you considered displaying the voucher information on the Order Status Page which is linked in every Order Confirmation email? You can include a script that can run conditional logic based on the line items then display voucher information. 

If you're interested in having us build out a solution for you then please email us at hello@achieveapplabs.com or visit our website https://achieveapplabs.com/#contact

 

Best Regards,

Achieve Team