How to change address customer sees on bank statement

[Maureon]

Hello,

I am using shopify payments to get payed.

When a customer is charged they see my store name that i picked  under ''Customer statement descriptor'' as well as a phone number. It shows my physical address and i  do not like this

I do not wish for their statement to show my physical  address  instead i want it to show a PO box on the statement

Any assistance on this matter is greatly appreciated

Obviously the customer did not send me their bank statement  i know the information being displayed because i charged one of my own cards to see the statement .

I talked to a rep and they just keep telling me how to change my name and number that appears on it but I need my address changed. Its kind of scary that people can see it.

[ES1]

Hi @Maureon ,

You may find this video https://youtu.be/sAi7B2-JzVo useful.

Hope this help.