How to collect reviews?

[kirillatwally]

Hi,

How do you collect reviews from your customers? Do you use any automations?

How do you motivate customers to share photos or videos in their reviews? Do you collect reviews on Google or Trustpilot, and how do you encourage customers?

Are there other popular review platforms you recommend?

[yeramianm]

Hey Kirillatwally,

Mark here, co-founder of Moast — a Shopify app for UGC and customer testimonials.

Reviews are essential for building trust and social proof on your website. There are several apps that let you automate review collection from happy customers while also offering incentives like gift cards and discount codes.

Some popular review apps include Junip, Judge.me, and Okendo. I’d also recommend checking out our app, Moast. Unlike traditional review apps, Moast lets you collect not just text reviews but also image and video content from customers. You can showcase this content on your site using our interactive widgets.

With Moast, you can also automate incentive offers, like sending gift cards or coupon codes for approved submissions, making the entire process seamless.

Hope this helps! I’m happy to offer further support if needed.

Best,
Mark