How to contact an actual person at Shopify?

Not applicable

As the title: I need to contact someone at Shopify but there is no means given on the website.  "Contact Us" just leads to the Help Centre which is actually no help in this case.  The auto chat bot will only put me through to someone if I have a store.

 

How can I contact an actual human being?

Replies 3 (3)
Not applicable

No, I need to speak to an actual Shopify person, not a store manager or Shopify customer.  Someone who works at Shopify who can help me.

Not applicable

I'd like to reach out to their support but I can't find a way to do so: I can't find an email address anywhere and the chat bot will only let me speak to a person if I select a store which I can't do because I don't have one.  I've had to create a profile just so I can post a message to see if I can get someone to reach out.  If you know an address or a way to contact someone please let me know.

 

The problem is I am being spammed daily by Shopify Stores that have had my email address added to their mailing lists.  There are hundreds and I can't possibly spend my life unsubscribing from them all.  I need Shopify tech support to mass remove me from any mailing list.  I'm not blaming store owners here, I just need help to sort the issue out.

Not applicable

I'm already on number 3!  Number 1 doesn't seem to exist anywhere on their site, number 2 doesn't work.