Solved

How to create a hidden, free product for specific customers?

Superluxe
Tourist
9 0 3

Hi Members,

 

I manage a Shopify store for a client.  They want a product on our store that is hidden on the site but can still be purchased.  More specifically they want to give a discount code so donors can get this shirt for free and have it ship for free as a gift with each donation.

 

  1. Have a hidden product on a Shopify site that can only be seen by some people
  2. Have a discount code that would work to get the item for free and shipping for free. (I haven't seen a way to make this happen) It's usually one or the other

Any help would be appreciated.

 

Kind regards,

Jon

Accepted Solutions (2)

TaskHusky
Shopify Expert
111 11 17

This is an accepted solution.

Hi Jon - 

Zach from TaskHusky here. 

There are some additional questions to clarify the best way to handle this. 

Do the donors already have customer accounts? One way you could hide the product is based on logged in or logged out. Another way you could hide the product is based on a tag on the customers account. If donors have customer accounts, if a customer was tagged donor then show the product. Some logic like that. 

The free product + free shipping should be easy to setup. You can use the discount code to make the product for free and then you can set the product up to be in its own shipping profile which is also free. This should allow you to do both.

Zachary McClung, founder
Your Shopify Store Customized Your Way - 20,000 + Shopify Merchants Served
Clean Size Chart - Reduce Returns & Make More Money

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EasifyApps
Shopify Partner
553 16 42

This is an accepted solution.

Hi @Superluxe,

A suggestion to enhance your setup is to utilize the seo.hidden metafield to hide the free product from search results, while maintaining its availability for purchase within your store. Additionally, consider providing donors with a QR code linked directly to the free product, simplifying the ordering process for them.

 

hide-product-but-keep-it-buyable-on-Shopify-2048x1077.png

EASIFY - MAKING SHOPIFY SIMPLE & SWEET!
Easify Product Options: Create custom product options 10X faster & easier!
Easify Product Attachments: Effortlessly add downloadable PDF files (or any other format) to Shopify pages!
Try for Free | 24/7 Live Chat Support

View solution in original post

Replies 5 (5)

TaskHusky
Shopify Expert
111 11 17

This is an accepted solution.

Hi Jon - 

Zach from TaskHusky here. 

There are some additional questions to clarify the best way to handle this. 

Do the donors already have customer accounts? One way you could hide the product is based on logged in or logged out. Another way you could hide the product is based on a tag on the customers account. If donors have customer accounts, if a customer was tagged donor then show the product. Some logic like that. 

The free product + free shipping should be easy to setup. You can use the discount code to make the product for free and then you can set the product up to be in its own shipping profile which is also free. This should allow you to do both.

Zachary McClung, founder
Your Shopify Store Customized Your Way - 20,000 + Shopify Merchants Served
Clean Size Chart - Reduce Returns & Make More Money
Superluxe
Tourist
9 0 3

Hi, 

 

Thank you for the suggestions!!!  How do you assign a product it's own shipping profile? I've never seen that option.  The donors are new and won't have customer accounts.

 

Kind regards,

Jon

 

TaskHusky
Shopify Expert
111 11 17

As long as you don't add it to a collection, the t-shirt should only be direct linkable except in the case of search results. You could use code to hide the specific product from the search results. Depending on determined you are to hide the shirt, you could send donors the link to register for an account and then only show the product to logged in users who are tagged Donor. This would require custom code to achieve. It would not be a huge haul.

Zachary McClung, founder
Your Shopify Store Customized Your Way - 20,000 + Shopify Merchants Served
Clean Size Chart - Reduce Returns & Make More Money

EasifyApps
Shopify Partner
553 16 42

This is an accepted solution.

Hi @Superluxe,

A suggestion to enhance your setup is to utilize the seo.hidden metafield to hide the free product from search results, while maintaining its availability for purchase within your store. Additionally, consider providing donors with a QR code linked directly to the free product, simplifying the ordering process for them.

 

hide-product-but-keep-it-buyable-on-Shopify-2048x1077.png

EASIFY - MAKING SHOPIFY SIMPLE & SWEET!
Easify Product Options: Create custom product options 10X faster & easier!
Easify Product Attachments: Effortlessly add downloadable PDF files (or any other format) to Shopify pages!
Try for Free | 24/7 Live Chat Support
Superluxe
Tourist
9 0 3

This is a great solution and super easy!  Thank you so much!