How to create an automatic free shipping discount

3 0 5

Is there a way to create an automatic free shipping discount? 


We would like to run promotion with a product discount along with free shipping, but only provide coustomers with one code to use.



Replies 8 (8)

Shopify Staff
294 20 42

Hi, @nicolemelo


That's great your running a promotion! I'd love to know more about it and I'm happy to provide some tailored growth tips for you.


As for, creating an automatic free shipping discount limited to 1 use, follow these steps:


  1. From your Shopify admin, go to Discounts.
  2. Click create discount.
  3. From the Select discount type menu, click Free shipping.
  4. Under METHOD, select Discount code.
  5. In the Discount code section, enter a name for the new discount code.
  6. In the Customer eligibility section, select who this discount applies to: everyone, specific customer segments, or specific customers.
  7. Use the search field to choose the individuals or groups that you want to receive the discount.
  8. In the Usage limits section, check Limit to one per customer to limit the discount to one use per customer.
  9. Additionally, use the calendar in the Active dates section to set the start date, or end date for the discount.

Note that this discount will not automatically apply to an order. Your customers will need to enter the code during checkout to receive the discount. To automatically offer your customers free shipping based on their order price, you must set a free shipping rate under the Shipping and Delivery page in your Shopify admin.

Rio | Shopify 
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Shopify Partner
134 12 20

Yes, you can create an automatic free shipping discount in Shopify without the need for a discount code. Here's how you can set it up:

  1. From your Shopify admin dashboard, go to the "Discounts" section under the "Sales Channels" menu.

  2. Click on the "Create discount" button.

  3. In the discount creation page, under the "Discount code" section, choose the option "Automatic discount" instead of "Discount code".

  4. Enter a name for your discount and specify the amount or conditions for the discount. In this case, you can set the discount to be "Free Shipping".

  5. Under the "Applies to" section, select "Specific products" and choose the product(s) you want to offer free shipping on. Alternatively, you can select "All products" to offer free shipping on your entire store.

  6. Configure any additional conditions or limits for the discount if needed, such as minimum order value or usage limits per customer.

  7. Save the discount and it will be automatically applied to eligible orders during the checkout process.

By setting up an automatic free shipping discount, customers will be able to enjoy free shipping without the need for a discount code. This allows you to combine the promotion with other discounts or offers you may have, providing a seamless experience for your customers.

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3 0 5

Thank you for your response. 


Under the free shipping discount, I do not have the option to change the method. I can only create a free shipping code. 

Screenshot 2023-05-10 084345.jpg



2 0 1

I found this video super helpful - took me less than a minute to understand what to do... and set up the shipping code. You have to go into settings (click on the gear icon in the lower left corner) --> and then go into the shipping "market" --> then set a condition (number of items of $ sales). Good luck! 


Link to the One-Minute Help Video:


3 0 0

It seems like this combination is not allowed any more. Point 5, selecting what products it applies to, is not availible when you use a discount of the type «free shipping». Anyone know how to achieve this today?

Shopify Staff
2895 285 499

Hey, @Bobby21.


Thank you for joining the thread.


You can choose products when Creating amount off discounts or Buy X get Y discounts using automatic discounts. However, there isn't an option to choose products when it comes to the free shipping using automatic discounts. That being said, you may be able to achieve this by using a third-party app, such as Better Shipping. If you need to get help with a third-party app, then the app developer is always available to assist you. Simply reach out to them using the contact information found at the bottom of their app's page.


If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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3 0 0

Thanks for replying. Not super happy with paying $30 / month to get this option back into shopify via a plugin, when it has been a native feature of shopify about 6m ago. Makes me wonder what checkboxes or dropdowns will be removed next, so i get the opportunity to buy them back for $360 per year.

Shopify Partner
6338 578 1343

Hi @nicolemelo and @californica  you can now do this natively as a Automatic free shipping discount instead of juggling shipping profiles. 

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