Solved

How to delete Product reviews (old legacy) on product page

Paperadventures
Not applicable
2 0 1

Since the  Shopify Product Reviews deprecation, I have uploaded correctly the Judge.me review app which is added on product pages at the bottom. But the old Product review still appears on the page too.

How can I delete that old legacy one  ?
(from top Customer Reviews to social sharing buttons not the 2nd Customer reviews -  See top of screenshot) 

Many thanks

 

Screenshot_20240513-221439.png

Accepted Solution (1)

Shay
Shopify Staff
2922 455 600

This is an accepted solution.

Hey @Paperadventures 

 

If you have uninstalled the app from your apps list but the code is still showing on the store you can connect with our chat support team for further help. They can escalate this to our theme support for assistance. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type "Contact Support" to get started. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 4 (4)

Shay
Shopify Staff
2922 455 600

This is an accepted solution.

Hey @Paperadventures 

 

If you have uninstalled the app from your apps list but the code is still showing on the store you can connect with our chat support team for further help. They can escalate this to our theme support for assistance. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type "Contact Support" to get started. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Paperadventures
Not applicable
2 0 1

The support at the Help Center support staff at Shopify were super useful and fixed my issue quickly (and shared further shop recommendations). Very satisfied. Thanks team

Imogen
Shopify Staff
1706 199 298

Happy to hear that our Team was able to help you out, @Paperadventures

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Made4uo-Ribe
Shopify Partner
6035 1448 1784

Hi @Paperadventures 

If you cant remove/unseen in your Customize theme you can check this one. 

From your Shopify admin dashboard, click on "Online Store" and then "Themes".

Find the theme that you want to edit and click on "Actions" and then "Edit code".

In the "Assets" folder, click on "base.css, style.css or theme.css" file, depending on which file your theme uses to store its CSS styles. At the bottom of the file, add the following CSS code:

 

div#shopify-product-reviews {
    display: none !important;
}

 

And Save. 

Result:

Made4uoRibe_0-1715636488396.png

 

 

Please don't forget to Like and Mark Solution to the post that helped you. Thanks!

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