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how to disable this pop-up related to currency convertor being displayed to my website visitors

how to disable this pop-up related to currency convertor being displayed to my website visitors

Waqar_aaly
Tourist
14 0 2

 

I have no idea why this popup keeps appearing repeatedly on my website. I've tried using a different currency converter, but the issue persists. Every visitor to my website receives the following message. I'm also attaching a screenshot for reference:

'Please disable the uBlock addon in your browser for this site to display your currency!'

Could you please help me understand and resolve this?
SS.png

Replies 8 (8)

BSSCommerce-TA
Shopify Partner
124 24 24

Hello @Waqar_aaly 
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.

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ProtoMan44
Shopify Partner
772 60 115

@Waqar_aaly 

 thanks for posting here.
bro it is not popup it is a alert . from browser.

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Waqar_aaly
Tourist
14 0 2

I see, Any idea how can i resolve this issue ?

BSSCommerce-TA
Shopify Partner
124 24 24

Hello @Waqar_aaly 
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.

SIMICART: Mobile App Builder |Ironwork Theme - Coming Soon | Product Labels by BSS


Need help from our expert? Kindly share your request with us via community@bsscommerce.com


BSS Commerce - Full-service eCommerce Agency

BSSCommerce-B2B
Shopify Partner
1972 564 567

Hi @Waqar_aaly 
The code snippet could originate from the liquid file within your theme or the uBlock application. Please provide the website URL and password if available, and I'll help check it for you.

B2B Wholesale Solution: Streamline your B2B operation with advanced features like wholesale registration forms, custom pricing.


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B2B Lock Password Protect: Easily control access to pages, products, and pricing with robust features.


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Waqar_aaly
Tourist
14 0 2

Thanks for the response, Here is the website URl: www.clofitters.com
The webiste is live, Please check and let me know ,
thankyou

BSSCommerce-B2B
Shopify Partner
1972 564 567

Hi @Waqar_aaly 

That's strange, but I haven't encountered the alert issue you mentioned, hmm.

Please watch the video https://www.loom.com/share/55ffe25a563249c6a75c773593442de2

B2B Wholesale Solution: Streamline your B2B operation with advanced features like wholesale registration forms, custom pricing.


B2B Portal, Quote, Net 30: Speed up purchasing and streamline your quotation process with advanced features like quick order, request for quote.


B2B Lock Password Protect: Easily control access to pages, products, and pricing with robust features.


BSS Commerce - Full-service eCommerce Agency I Use Shopify for 1$ in the first month now

Waqar_aaly
Tourist
14 0 2

I just checked your recorded video on Clofitters. First of all, thank you so much for taking the time to do this. It's much appreciated. Secondly, I'm not sure why it isn't showing up on your screen, but I asked 2-3 other people, and it was showing up on their screens. Anyway, I'll look into it and see what can be done.

Also, I would appreciate it if you could give me some feedback on the website and suggest any areas for improvement. I started a Facebook sales campaign for the first time 10 days ago, and while there are 10+ add-to-carts, there haven't been any conversions.

I would be eternally grateful for this.