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Re: How to fix automatic discount and manual discount not stacking?

How to fix automatic discount and manual discount not stacking?

AdCreates
New Member
8 0 0

I am trying to run an automatic discount (percent off order) plus a manual discount (percent off product). Was able to set them up however when I go and try them during checkout; it returns with an error prompt "A discount has been applied to this order. You can’t add another discount."

Replies 8 (8)

Haptech
Shopify Partner
59 4 1

Hi @AdCreates 

You can install the application Haptech: B2B/wholesale. This App automatically discounts for products. On the checkout page, you can add an automatic discount as you like:

Haptech: B2B/wholesale 

Please see the images. 

Haptech_0-1722334916614.png

 

- If helpful then please Like and Accept Solution.
- Try Haptech: B2B/wholsale Free? Check this app for all Shopify Plans.
- Need help from our expert? Kindly share your request with us via hatptech@gmail.com
AdCreates
New Member
8 0 0

Do you have the same features shopocado offers as well?

Haptech
Shopify Partner
59 4 1

Hi @AdCreates 

Our app has similar features to shopocado. You can install the app to experience it

- If helpful then please Like and Accept Solution.
- Try Haptech: B2B/wholsale Free? Check this app for all Shopify Plans.
- Need help from our expert? Kindly share your request with us via hatptech@gmail.com

Bob_
Pathfinder
82 13 15

Have you set your discount codes to combine with other codes?

Bob__0-1722339567308.png

Set your order code to combine with product codes and your product one to combine with order codes and it should work (not sure about auto codes workings with entered codes but in theory they should work).

.
AdCreates
New Member
8 0 0

Strangely, I dont have that option on the store 

Bob_
Pathfinder
82 13 15

When I click into a discount that's above the active dates. Sorry had thought it would be something everyone would have.

.
AdCreates
New Member
8 0 0

No worries, but thanks for the input. Will reach out to shopify support and ask them why I dont have it.

Thanks Bob_!

tobebuilds
Shopify Partner
593 42 159

Did you create the discounts using Shopify's native discounts, or did you use a 3rd-party app? Some apps rely on draft orders for discounts, which prevents them from combining with other discounts.

Founder, Regios Discounts app (4.8 stars, 93 reviews, Built for Shopify)
- Custom discounts made simple
- "Just about any discount you'll ever need"
- Built by an ex-Google software engineer
- Often imitated, never duplicated