How to fix SSL pending after domain transfer

jzShip7D
Visitor
1 0 0

I transferred my domain from Square Space to Shopify but it still says SSL Pending. This has been here for a week and none of my company emails work.

Reply 1 (1)

Blair
Shopify Staff
1965 260 233

Hi @jzShip7D,

 

Thank you for reaching out to the Community. I'd be happy to provide some assistance with this request, to ensure this gets resolved. To gather a bit more information, could you please share your domain? 

 

As more than a week has passed and your domain is still pending, I'd encourage you to connect with us directly. This will allow our support team to get you authenticated, as we wouldn't have access to any account details here through the Community. They will be able to investigate further and ensure the DNS records are correctly pointing to Shopify. 

 

To learn more about setting up your domain, you can check out our Domains document. 

 

Please let me know if you have any other questions. 

Blair | Shopify 
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