How to get A REAL SUPPORT from Shopify? Heeeeeeelp

How to get A REAL SUPPORT from Shopify? Heeeeeeelp

Bob100
New Member
10 0 0

Hi Everyone,

Since now 10 days, I am contacting almost every day the Help Center to get support for my issue.


I am trying to connect my domain, but it says "connected with anothrer store"

I own my domain, my DNS records and my store.

They always reply "the account team will contact you"

BUT NOTHING SINCE 10 DAYS !!!!!!

How can I contact this poeple? OMG are they working????

Replies 5 (5)

Bob100
New Member
10 0 0

Capture d’écran 2025-01-08 à 02.35.47.png

Bob100
New Member
10 0 0

Someone at Shopify will take it seriously? 

How it comes? The solution is great but a such weak support?

Bob100
New Member
10 0 0

Capture d’écran 2025-01-08 à 02.40.33.png

Bob100
New Member
10 0 0

Capture d’écran 2025-01-08 à 02.43.24.pngCapture d’écran 2025-01-08 à 02.43.12.png

Bob100
New Member
10 0 0

And look CHAT ENDED BY ADVISOR !!!!!!

What a shame! i was talking with him !!!! 🤯

Dreaming job Guys! You work at Shopify means you can treat clients like this.

Shopify's C-Level are you aligned and OK with this?