All things Shopify and commerce
i received a lot of chargeback from same buyer please help me i’m trying to build myself and he stole my money (around 4k€) i’m asking you to help me to save me from this horrible thing.
that’s the address he still scamming other website like mine we have to help us please don’t ignore me i’m asking u to help me
Moderator Edit:: Image redacted.
Hi @0fficial5hop I am sorry to hear about this situation. I understand how serious this is for your business. Our support is not able to directly intervene in a chargeback and the customer's bank has the final say in this matter.
I recommend reporting as much detail about the products ordered, the multiple chargebacks you have received, and any other important information about the orders you feel is valuable when submitting your chargeback response. The customer's bank will review and make a final decision in this matter.
Shay | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025Discover opportunities to improve SEO with new guidance available from Shopify’s growth...
By Jacqui May 1, 2025