How to handle repetitive high fraud risk orders?

[Terrih]

Hi all! I have recently been getting repetitive high fraud risk orders from the same person. They are orders for a very low price item and they are placed about 10 times a day, for local pickup. We emailed that customer but never got a response. After installing Fraud Filter and automatically canceling his orders as they come in, they are still coming in. Anyone have experience with this situation or any insights? 

[Delpqn96]

You can block the country from the orders are coming, or the IPs and also blocking visitors using VPN to access your store and ordering. I personally using an app called Securify to get this task done.

i hope this helps 🙏🏻

[nsochocky]

This started happening to our store on 05/21/23. I reached out to Shopify  and am waiting to hear back.  We currently are just using a fraud filter and out cancelling the orders.

[nutstoyou]

Curious, did you end up finding a good solution for this.  I am being hit with 10 plus small pickup orders a day now and don’t know how to stop it.  Thanks