How to have multiple email accounts in shopify for sending and receiving emails

[Roberta119]

I would like to have 3 email addresses is my Shopify account for sending emails as follows:

Email #1:This email would send out Order confirmations, shipping confirmation, refund confirmation, etc. (all customer notifications)

Email #2: This email address would receive all emails from "contact us" link on our website and go to customer service.

Email #3: This email address would be for Admin in the account and receive emails from Shopify regarding account, reports, emails from Apps regarding updates, anything Admin for the account, etc.
I am told we can only have 2 email addresses in the account. If this is true, it makes it really hard to run a business and grow.
Does anyone know of a way I can achieve 3 email address per above? Thanks!

[MZ2]

Hi there,

Emails #1 and 3 are easy:

#1 is your "Store email", which you can configure in Admin -> Settings -> Store Details

#3 is your "Sender Email", which you can configure in Admin -> Settings -> Notifications

Email #2 is a possibility if your theme has a contact form feature capable of adding another email address or if you use an app/hire a custom coder.  Free themes and even some paid themes will send the contact emails to email #1.

HTH

[Roberta119]

Thank you for your reply. Do you know any particular themes that allow a separate email address for contact us?

[Ellenssim]

I recommend using Multilogin to manage multiple email accounts in Shopify safely.

1. Multiple Shopify accounts: Multilogin allows you to run multiple Shopify stores, each with its own email account for sending and receiving communications.
2. Separate browser profiles: With Multilogin, you can create unique browser profiles, ensuring that Shopify doesn’t detect multiple accounts from the same device and block them.

This way, Multilogin makes managing multiple email accounts in Shopify both easier and safer.