How to know if they work for Shopify

[Chic_Boutique]

This guy has been helping me or so I think that’s what he’s trying to do I feel like I’ve been caught in a scam does anyone know how to find the Credentials?

[shahrozbabar5]

@Chic_Boutique,

If you suspect that someone may be trying to scam you, it's crucial to act cautiously. Here are some steps you can take to verify someone's credentials and protect yourself:

1. Check their Online Presence:

• LinkedIn: Search for the individual on LinkedIn to see if they have a professional profile. Look for endorsements, work history, and connections.
• Google Search: Try searching their name along with relevant keywords (e.g., job title, company) to see if anything comes up that confirms their identity.
• Social Media: Check other social media platforms like Twitter, Facebook, or Instagram to see if they have a consistent and credible online presence.

2. Verify Their Claims:

• Company Verification: If they claim to work for a specific company, visit the company's official website and see if their name appears on the team or contact page.
• Professional Licenses or Certifications: If they claim to hold specific professional credentials, you can verify those through appropriate channels (e.g., state licensing boards, certification organizations).

3. Look for Red Flags:

• Unsolicited Contact: Be cautious if they reached out to you without prior contact.
• Pressure Tactics: Scammers often use high-pressure tactics to get you to make quick decisions.
• Unusual Payment Requests: Be wary if they ask for payment through unconventional methods (e.g., gift cards, cryptocurrency).

4. Ask for References:

• Ask them to provide references or testimonials from previous clients or employers.

5. Consult with Others:

• Talk to friends, family, or colleagues to get their opinion on the situation.
• Post in forums or groups related to the industry to see if anyone else has encountered the same individual.

6. Report Suspicious Activity:

• If you believe you've been scammed or are at risk, report the incident to relevant authorities (e.g., the Federal Trade Commission, local police, or online fraud reporting services).

If you have any specific details or concerns, feel free to share them, and I can help you further.

If it resolves your issue, please mark my answer as a solution or if you still need assistance, let me know. Thank you.

[shahrozbabar5]

@Chic_Boutique,
Also, the Shopify staff will be using @shopify.com with their email address. For example ( john@shopify.com).

If you have any specific details or concerns, feel free to share them, and I can help you further.

If it resolves your issue, please mark my answer as a solution or if you still need assistance, let me know. Thank you.

[dylanpierce]

The domain of their email address should be `shopify.com`. I'm not sure which channel you're communicating with this Shopify staff member over, but I'll assume it's email.

For example, if you're interacting with john@shopify.com then that's an official Shopify domain.

However, if you're having a conversation with john@shopifystaff.com then that might be an imposter.