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Good evening...question? I have the circled discount for first orders of customers that subscribe....The way its looks set up as if they will contin to get this discount even after the first order (which i don't want). What needs to be done to just allow for the initial order?
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Hi, @Tapthatash1234. I'm happy to help you out with this! Are you offering this discount in your welcome emails to first time customers?
You can limit the usage of the discount code within the discount's settings. To get there you'll want to go to Discounts from within your Shopify admin. From there, click the discount you want to edit and enable the setting Limit to one use per customer. Doing this means your customers will only be able to use the discount code once. You can also enable Limit number of times this discount can be used in total instead to set a custom usage limit.
Please let me know if you have any questions! You can also read more about discounts here in the meantime.
Erin | Shopify
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This is an accepted solution.
Hi, @Tapthatash1234. I'm happy to help you out with this! Are you offering this discount in your welcome emails to first time customers?
You can limit the usage of the discount code within the discount's settings. To get there you'll want to go to Discounts from within your Shopify admin. From there, click the discount you want to edit and enable the setting Limit to one use per customer. Doing this means your customers will only be able to use the discount code once. You can also enable Limit number of times this discount can be used in total instead to set a custom usage limit.
Please let me know if you have any questions! You can also read more about discounts here in the meantime.
Erin | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
@Tapthatash1234 : Try using INTENTLY
It does the same automatically using welcome discounts feature along with several other features
Hi, @Tapthatash1234 . I'm happy to help you out with this!
If you're offering a discount in your welcome emails to first-time customers, Shopify does let you limit discount codes using the built-in settings. Just go to Discounts in your Shopify admin, click on the discount you'd like to edit, and enable:
Limit to one use per customer – so each customer can only use it once
Or Limit number of times this discount can be used in total – if you want to cap it overall
That said, if you want to make sure it only applies to a customer's first order, or display the offer visually on the product page, you might want to try Klip Coupons: Sales and Discounts.
With Klip, you can:
- Limit usage to one time per customer
- Show the discount only to logged-in users, or based on customer tags
- Hide the coupon for returning customers entirely
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