Re: log in configuration

How to prevent redirection to login page in WhatsApp Chat app settings?

Jitali_2103
Shopify Partner
19 1 0
I created one shopify app named WhatsApp Chat In the chat setting when I submit the data and click on the save button then I am redirected to the login page I want to stop that.
How can I stop it?
Replies 3 (3)

PageFly-Theodor
Shopify Partner
691 86 98

Hi @Jitali_2103 ,
This is Theodore from PageFly - Shopify Page Builder App.

Unexpected login redirects after saving data in your Shopify WhatsApp Chat app point to a glitch in the form submission process. Here's how to fix it:

  1. Check the Form: Verify it submits data correctly (standard form or AJAX request) to the right endpoint within your app.

  2. Review Server Logic: Ensure your app's server processes data successfully and redirects to the intended page (chat settings) after saving.

  3. Inspect Errors: Open browser's developer console (F12) and look for errors during form submission.

  4. Session Expiry (Less Likely): If you use Shopify authentication, make sure the session is valid during data submission.

Best regards,
Theodore | PageFly

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Jitali_2103
Shopify Partner
19 1 0

Hi  @PageFly-Theodor,
I have checked all the points you mentioned.

Submits data correctly to the correct endpoint.

We are not redirected to any desired page (chat settings) just a popup message is shown, and it is shown.

We don't see any error in console while submitting the form.
I have not used session till now.

Jitali_2103
Shopify Partner
19 1 0

Hi @PageFly-Theodor 

Any update on this ?