How to recover a prior business email address?

KapitiHobbies
New Member
4 0 0

Hi, whilst not specifically a shopify issue, it is related to my current shopify emcommerce site, so I am hoping someone here might be able to answer my query, or direct me to someone who could help.

Let me explain... when I first started my ecommerce site I first begen with Wix (Wix.com) .... they provided me with a website www.kaptithobbies.com and a linked email address admin@kapitihobbies.com.

However after about a year or so, I became frustrated at the limitations of the wix platform and sought other options, eventually settling on Shopify. After a somewhat arduous process I did manage to move my site to Shopify, retaining the www.kapitihobbies.com website address. But I had lost access to the email address... 'admin@kapitihobbies.com'.

So my question is how do I get control back of the email address... who owns it / manages it??? Who do I contact to get it back?

Hoping someone here knows the answer!

Thanks in advance.

Scott

 

 

 

 

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Michal17
Shopify Partner
820 74 147

Hi @KapitiHobbies 

Hope you're having a great day!

You should contact Wix Support first for effective help.

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

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