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Hi,
I'm trying to transfer ownership of a Partners account.
I've created a new Partners account on https://partners.shopify.com/.
Note: I have access to both owner accounts.
I then went to the original Partners account and invited my new user as an owner.
The new user is listed as an owner under the Partners Team page:
Then, on the new account who is now an owner, if I click on their user in the Owners list:
And if I click on "Remove access" I get this error:
"You can't remove the membership of the primary account owner without assigning another primary account owner"
Thanks
This is Amelia at PageFly - Shopify Advanced Page Builder app.
It sounds like you're on the right track for transferring ownership of your Shopify Partners account. Here's a breakdown of what you've done so far:
However, there's one more step to complete the transfer:
Here's how to transfer store ownership within your Partner Dashboard:
Hoping my solution helps you solve your problem.
Best regards,
Amelia | PageFly
Please let me know if it works by giving it a Like or marking it as a solution!
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Thanks @PageFly-Amelia,
I'm facing the same issue, and when going to the stores to transfer ownership, it turns out that the stores are non-transferable.
So I tried to archive them, but I still get the same error as @kwpx-digital:
Do you have any other things I could look at?
Thanks in advance!
Just approach to Shopify Partner team they can only help you in this regard. I had similar problem but opened a ticket and solved the problem
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