How to remove a duplicate account with incorrect email?

How to remove a duplicate account with incorrect email?

MichaSward
Visitor
2 0 0

I signed up for Shopify with a misspelled email address, and couldn't verify the account. However, I still added my credit card info. Does anyone know how to get in touch with the powers that be at Shopify to ask them to delete the superfluous account with the incorrect email address, so I am not double-charged? 

Replies 2 (2)

eComInsider
Shopify Partner
214 16 42

It will not charge you unless you pick the plan. but there might be another option, you can create that mis-spelt email if it is still available. or you login again that email address and delete credit card info from setting>payment. I hope this will help you.

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MichaSward
Visitor
2 0 0
Thanks for the idea, but I cannot create the mis-spelled email because it's a custom domain name, and not a gmail or a yahoo email. If they double-charge me, I will contact them at that point. I hope their accounting office has a phone number list on the bill.