How to remove my credit card from shopify ?

montayhaakon
New Member
3 0 0

 

I want to remove my credit card from shopify payment method, but there is no option to remove, only you can add cards. any help ? 

Replies 3 (3)
Moira
Shopify Staff
484 72 81

Hey @montayhaakon,

Welcome to the Shopify Community!

Could you please explain why it is that you require this card to be removed?

Cards cannot be removed from your Shopify account through the admin, they can only be replaced. This is to ensure that there is always a card available to charge when your invoice is due. Once you add a new card to your account this is the only card that will be charged. If you would like to have the card taken off your account completely, we’ll need to access your account in order to escalate your request to the appropriate team.

While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Moira | Social Care @ Shopify
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montayhaakon
New Member
3 0 0
Moira
Shopify Staff
484 72 81

My pleasure @montayhaakon, don't hesitate to reach back out if you require any further assistance as you continue to work on your store. 

All the best,

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog