How to remove unnecessary customer Tag from suggestion?

[Jay_RW]

I want to remove unnecessary customer tags from the suggestion. Is there a way to do it?

[ProtoMan44]

@Jay_RW Hey, thanks for posting here.

create a segment to sort based on unnecessary tags then edit it in bulk. then show the column of the tag so now remove unnecessary tag.

OR


export the customer and edit the customer file to delete tags then re-upload it.

[Sajat]

Hi @Jay_RW 

Welcome to Shopify Community.

According to Shopify Support, although customer tags can be deleted from customer product (removing tags from individual products), even when they are all removed, they will not be deleted fully.  This is specifically to avoid any race conditions from the tagging table. 

So, only option now is to remove the tags from products.

Thank you,

Sajat

[Jay_RW · Accepted solution]

This feature is not available yet. But you can contact the Shopify support team they will remove the unnecessary tag manually from their side. lets hope that they provide this feature ASAP.