How to reset 'Committed' items back to zero?

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Hi everyone,

I have a number of our products still showing as "Committed" even though they've been fulfilled. Is there any way that I can reset this back to zero?


Replies 2 (2)

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I have the same issue!  We are trying to figure out how to reset the committed inventory.

Shopify Staff
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Hi @EmilyTaylor1 


In this situation I would recommend connecting with our live chat support via our Help Center for further assistance. If you are seeing committed inventory that should actually be fulfilled then we want to investigate that further. 


To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat and type "Contact Support" to get started. 

Shay | Social Care @ Shopify 
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