How to reset 'Committed' items back to zero?

glamswag
Visitor
3 0 0

Hi everyone,

I have a number of our products still showing as "Committed" even though they've been fulfilled. Is there any way that I can reset this back to zero?

Thanks!

Replies 2 (2)

EmilyTaylor1
Visitor
1 0 0

I have the same issue!  We are trying to figure out how to reset the committed inventory.

Shay
Shopify Staff
2968 460 609

Hi @EmilyTaylor1 

 

In this situation I would recommend connecting with our live chat support via our Help Center for further assistance. If you are seeing committed inventory that should actually be fulfilled then we want to investigate that further. 

 

To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat and type "Contact Support" to get started. 

Shay | Social Care @ Shopify 
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