How to reset 'Committed' items back to zero?

glamswag · ‎10-24-2023

Hi everyone,

I have a number of our products still showing as "Committed" even though they've been fulfilled. Is there any way that I can reset this back to zero?

Thanks!

EmilyTaylor1 · ‎04-03-2024

I have the same issue! We are trying to figure out how to reset the committed inventory.

Shay · ‎04-03-2024

Hi @EmilyTaylor1

In this situation I would recommend connecting with our live chat support via our Help Center for further assistance. If you are seeing committed inventory that should actually be fulfilled then we want to investigate that further.

To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat and type "Contact Support" to get started.

Shay | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

How to reset 'Committed' items back to zero?

How to reset 'Committed' items back to zero?

Community Blog Articles