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How to restrict free shipping discount to continental US?

mgoose
Tourist
3 0 2

Hello,

 

I'm trying to set up a free shipping discount code for orders over a specific $ amount but I want to restrict it to orders shipping within the continental US only. Is there a way to do this?

 

Thanks in advance

 

 

Accepted Solution (1)
Shay
Shopify Staff
2840 442 579

This is an accepted solution.

You could do it as a discount code, but to limit that to a specific group of customers is a bit more difficult as they would need to have existing customer accounts in order to be eligible for the discount code. 

 

Setting up the shipping zone with free shipping for that period of time will be a lot easier. And you are correct, you enable the free shipping within your shipping settings when you want it to go live and then remove it from the shipping zone once the promotion ends. 

Shay | Social Care @ Shopify 
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Replies 8 (8)

JustinTharpe
Shopify Partner
142 5 17

Hi @mgoose, you would need to get the user's location for that.

 

So, are you fine if the user is prompted to share their location? Or would you prefer to opt for a less-accurate but automated location capture system?

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Shay
Shopify Staff
2840 442 579

Hi @mgoose 

 

You can definitely do this! You will want to set up shipping zones within your shipping profile that you are using for your products. 

 

Most likely you have all your shipping zones (the places you ship to) grouped together. You will instead want to separate out the USA or the specific states you want the free shipping zone to be available for. Make sure to also include your standard shipping rates in each of the zones as well. 

 

You can read more about setting up your shipping rates in our Help Center here: Setting up shipping profiles · Shopify Help Center 

 

If you need additional help with setting this up our live support team would be more than happy to help. 

Shay | Social Care @ Shopify 
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mgoose
Tourist
3 0 2

Thanks Shay,

 

I see that allows me to set up free shipping for a region but is there a way to make a discount code for it? I only want to offer the free shipping deal for a limited time so would I just have to set the free shipping zone up and then set it back to standard shipping prices after the promotion ends?

Shay
Shopify Staff
2840 442 579

This is an accepted solution.

You could do it as a discount code, but to limit that to a specific group of customers is a bit more difficult as they would need to have existing customer accounts in order to be eligible for the discount code. 

 

Setting up the shipping zone with free shipping for that period of time will be a lot easier. And you are correct, you enable the free shipping within your shipping settings when you want it to go live and then remove it from the shipping zone once the promotion ends. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

mgoose
Tourist
3 0 2

Got it. Thanks for your help!

TeaPeople
Visitor
1 0 2

Hi,

 

This workaround is only easier because Shopify's geo feature for shipping discounts doesn't get granular enough. The other workaround being where you can prevent the code from being used if the shipping rate is over $x, but this is a bit clunky as well.

 

Shipping outside of continental US is very expensive and kills margins, please allow users to pick which states that shipping discounts can apply to. You can do this for shipping zones - can this level of granularity just be applied to the shipping discounts?

RThomasDesign
Shopify Partner
10 1 1

They definitely need to expand upon this further and allow state selection!

Imogen
Shopify Staff
1566 187 278

Hi there, @RThomasDesign! Thanks for following up on this thread here!

 

We appreciate you taking the time to follow up here, and letting us know that being able to further select more specific shipping regions would be valuable to you. I'm happy to go ahead and submit some feedback on your behalf internally to our Team for their consideration. I can't say what the outcome of me passing this feedback along may be, but you can trust that the feedback will be seen by folks that need to see it. Thanks again!

Imogen | Social Care @ Shopify 
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