How to set up a product that is a reservation?

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My company sells trailers and these trailers are built to order that require a deposit. How do I set up a product that reflects "Trailer Reservation"

It's not a digital product but it's not a product we would require shipping for since it's just the deposit they would be paying for via this product. How do I set that up? 

Replies 5 (5)
Shopify Partner
253 19 108

Hello @ChloeJB ,


You can try to follow these steps to troubleshoot the problem:

  • Go to Shopify admin panel -> Products -> Add Products
  • Enter the name of the product as "Trailer Reservation" and set the price of the deposit.
  • In Shipping, select "This is a physical product" and uncheck the option "This product requires shipping".
  • In the Variants section, add any relevant options for the trailer such as size or color, if applicable.
  • Save and test.


Hope this can help you out. Let us know if you need any further support.

OneCommerce team.

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3 0 0

This is helpful thank you. The problem is I don't have a "This product requires shipping" option to uncheck. 



Is this a settings issue or something along those lines?

39 1 7

Did you ever end up solving this? I'm so curious why you can't see that box. I can't reproduce is. 

Also I noticed you mentioned deposits, if you want to try offering a deposit of the full price of the product and having it all in one order with a stored credit card, an app like Downpay can help with that. That way you can just charge the remainder from the card that it puts on file for the order.

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Thank you for the help. The problem I have now is that I don't have the
"This Product requires shipping"[image: image.png]
Shopify Partner
21 0 0
Hi @OneCommerce 

Albert here, from BookThatApp!
BookThatApp is a powerful booking tool that you can use for your product reservations, our app caters to different booking types such as product rentals, appointments, classes, tickets, and more.
Please see it in action on the following demo product rental reservation

We also have a deposit feature that you're looking for, please see the following guide
If you'd like to learn more about BookThatApp please feel free to reach out to us at or