Solved

How to set up notification when receiving a draft order

ahgay647
Visitor
2 0 0

Hello all,

Since we need to manually set up shipping costs, our customers don't need to proceed to payment after checkout,

can we set up to receive notification (email) once the customer places a draft order?

 

Thanks and Kind Regards,

Mike

Accepted Solution (1)

NomtechSolution
Astronaut
1245 113 148

This is an accepted solution.

Yes, it is possible to set up email notifications to receive notifications when a customer places a draft order in Shopify. Here's how you can do it:

  1. In your Shopify admin, go to "Settings" and click on "Checkout."

  2. Scroll down to the "Order processing" section and locate the "Email notifications" subsection.

  3. In the "Email notifications" subsection, find the "Additional email notifications" area and click on "Manage notifications."

  4. In the "Manage notifications" page, scroll down to the "Draft orders" section and enable the "Draft order invoice" notification.

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Replies 4 (4)

NomtechSolution
Astronaut
1245 113 148

This is an accepted solution.

Yes, it is possible to set up email notifications to receive notifications when a customer places a draft order in Shopify. Here's how you can do it:

  1. In your Shopify admin, go to "Settings" and click on "Checkout."

  2. Scroll down to the "Order processing" section and locate the "Email notifications" subsection.

  3. In the "Email notifications" subsection, find the "Additional email notifications" area and click on "Manage notifications."

  4. In the "Manage notifications" page, scroll down to the "Draft orders" section and enable the "Draft order invoice" notification.

ahgay647
Visitor
2 0 0

Thank you very much Nomtech, 

awaisasif
Visitor
2 0 3

I cannot see this option ? 

awaisasif_0-1697205205486.png

 

nahualliart
Visitor
1 0 0

It not there, you should go to Settings/Notifications and you'll fins it there

  1. In your Shopify admin, go to "Settings" and click on "Notifications"

  2. Locate the "Staff Notifications" subsection.

  3. In the "Staff Notifications" subsection, find the "New Draft Order"