How to show item's name show on the Orders list?

BillyBingo
Tourist
6 0 5

When I tap on Orders, I see a list of the orders. But, it doesn't show the item name (line item) for each order. 

 

 

 

Shopify Screenshot Orders.jpg

I'd like to add the item name in show up in the red circled space.

(Blue boxes cover customer names to protect their privacy)

 

The list only  has the name of the customer and number of items ordered. I would have to tap into each order have to  see which item was ordered.

It's super slow and tedious to need to go in one by one.

 

 Is there a way to display the name of the item in the orders list?

 

We have hundreds of items and it's a pain when we pick items from shelves. 

Needing to go into each order to see item name is slow.

 

Amazon's order list has item name and it's super easy to pick.

 

 

 

 

 

Replies 10 (10)

JoesIdeas
Shopify Expert
2265 207 599

There's not a way to do that exactly, but here are some ideas:

 

If you're on the web (not the mobile app), you can hover over the items to show them.

 

If you tag orders with the line items, you can search them later, and save the link of the tag filter as a shortcut if you view it often.

 

And if you want to have orders get tagged automatically with the name of the product, you can use Order Automator. You can either create rules and name the tags how you want, or you can have the app create a dynamic rule (like tagging each order with each line item name).

 

Or another thing you could do, is open orders in new tabs... That makes for a little quicker workflow because you can open em all up in new tabs without leaving the order page, then inspect the details of each order in a tab. Little harder on mobile but you might be able to press hold and open in a new tab group.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks
BillyBingo
Tourist
6 0 5

Thanks JoesIdeas. 

 

So if I do this:

"And if you want to have orders get tagged automatically with the name of the product, you can use Order Automator. You can either create rules and name the tags how you want, or you can have the app create a dynamic rule (like tagging each order with each line item name)."

 

Will the item's name show in the orders list in shopify mobile app?

 

I'm somewhat surprised that shopify is missing something as simple as the item's name from orders list. 

This is something that Amazon has and I shouldn't need to use 3rd party app to add. 

JoesIdeas
Shopify Expert
2265 207 599

@BillyBingo no, there's not a way to edit the UI of the Shopify admin panel. The only way you could achieve that is by building a custom app that mimicks how the Shopify admin looks, but customizing it to show the way you want.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks
LiumyAlbums
Visitor
2 0 0

Agree 100%.

Adanvaldez
Shopify Partner
40 1 4

The best thing I would recommend is install an order picking app. Basically highlight all of the orders and itll show on your more actions tab. Then use the app to print a picking list so itll show every item you have to pull. Its what I did when we used to have hundreds of orders to package and it worked great.

Adan Valdez
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BillyBingo
Tourist
6 0 5

Thanks.  Do you have one that you recommend? 

 

 

KAWS
Visitor
1 0 0

I know this post was a while ago, but I had the same issue and found a solution for anyone else looking, and it saves money. There is a free Shopify app integration for shipping called "Pirate Ship". Just download it and activate it. When you open the app it takes you to the Pirate Ship site, but you can import all your orders with the click of a button. The readout there does give the items, and they are easily visible.  

 

It has the added benefit of having less expensive shipping. It's very easy to use. 

 

Note: I am not affiliated with them in any way shape or form other than being a patron and a fan of their service. 

SketchyPumpkin
Visitor
1 0 0

Is there still not a solution for this? I use multiple interfaces for my company and Shopify is the only one that doesn't show a thumbnail of the products. As we put orders together we'd like to just visually see what each customer has ordered, not hover over the items, or create multiple tabs. 

Please fix this out dated user interface Shopify.

Sophia
Shopify Staff
1676 109 218

Thanks for sharing your feedback! We have notified our developers of the request so they can consider it for future updates.

Sophia | Social Care @ Shopify 
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BillyBingo
Tourist
6 0 5
Ok. Thanks for notifying your developers. Can they serious consider this
faster?
Because the item name is such a crucial but basic piece of info. To have
that missing from the orders list is just absurd. The way it is now. The
orders list shows the buyer's name. Showing the customer's name does
nothing for us.
It's of no use.