We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

How to stop fake account registrations on my site?

How to stop fake account registrations on my site?

Kyle_liu
Shopify Partner
441 55 80

My store has recently suffered a malicious registration attack and has registered 60,000customers (which is scary), I have tried the following options and none of them have solved the problem, what can I do to fix this problem?

1. hide the registration form
2. use new customer account
3. tried several public apps

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me Email Me Buy Me A Coffee
Replies 4 (4)

Davtonny
Excursionist
21 1 0

You can try enabling Shopify's built-in reCAPTCHA, which helps block most automated submissions. Some merchants also add custom app-level validation or use third-party tools to filter suspicious activity.

Kyle_liu
Shopify Partner
441 55 80

Used but not effective

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me Email Me Buy Me A Coffee

Bundler-Manuel
Astronaut
1195 55 141

Hi Kyle @Kyle_liu  so sorry about the inconvenience you’re currently facing. What public apps in particular did you use? Did you try the high ranking location and bot blocking apps?

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.
Kyle_liu
Shopify Partner
441 55 80

Hi @Bundler-Manuel   

I used 'Negate Bot Protection' , 'Blockify: Fraud Filter', "Blocky Fraud blocker' and 'Browsify: Fraud Filter Blocker'

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me Email Me Buy Me A Coffee