How to stop the Bots from building carts

How to stop the Bots from building carts

thisislalalou
Tourist
10 0 1

Is there a way to stop this from happening? 

 

I have one constantly making carts to the values of millions multiple times of day, every day. 

It really messes up analytics and my abandoned cart rate etc. 

 

The email is generally johnsmithstore. 

 

It is driving me insane. Can anybody help? 

Reply 1 (1)

Kate_WSQ
Shopify Partner
127 21 28

Hi @thisislalalou  

 

Generally speaking, to prevent bots from attacking your store, you can enable the Enable Google reCAPTCHA feature. Here are the steps:

Go to your Shopify admin.
Navigate to Online Store > Preferences.
In the Spam protection section, enable Google reCAPTCHA.

Kate_WSQ_0-1720406417951.png

However, if enabling reCAPTCHA doesn't help, you may want to consider installing a bot protection app from the Shopify App Store. There are several options available that can provide additional security measures against bot attacks.

Let me know if you have any other questions! I'm happy to help further.

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com