How to stop unwanted charges after cancelling an online store subscription?

How to stop unwanted charges after cancelling an online store subscription?

Natanya
Visitor
1 0 0

I never finish setting up the store and i cancelled my subscription stop trying to charge my card through paypal Stop. Please remove my information my email is natanyaj92@gmail.com and the store i was trying to set up is kingdom citizens 7 which i cancelled. Please stop charging my card i will start writing how disrespectful you all are i have requested this multiple times before. Stop Stop!

Reply 1 (1)

Emily
Shopify Staff (Retired)
1457 105 199

Hi, @Natanya.

 

Thank you for reaching out. 

 

I recommend you contact our Support Team directly so they can make sure your store is cancelled and you do not have an amount owing. 

 

Please let me know if you have any further questions! 

Emily | Social Care @ Shopify 
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