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How to sync another language (not default language) to Instagram Shop?

How to sync another language (not default language) to Instagram Shop?

huongpho
Tourist
6 1 3

Hello everyone,

I've connected my Shopify store to IG shop, it successfully synced all my products in the default language (non-English)  but I'd like the the product to be displayed in English instead.

My Shopify store is already translated into English, but I'm unsure how the English version appear on my IG shop.

I'd appreciate any suggestions or guidances.

Thanks for your time and assistance.

 

 

Replies 2 (2)

SealSubs-Roan
Astronaut
842 65 80

Hi @huongpho 

 

You will need to fix your Instagram language or content settings. You can also reach out to IG support team so, they can further guide you.

Roan
Please let me know if it works by marking it as a solution!
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huongpho
Tourist
6 1 3

Hi @SealSubs-Roan ,

my IG language is English. 

Let me explain more my case:

- I have Shopify shop with default language is not English and I've added and translated to English so customer to choose which language they prefer

- I installed app in Shopify to integrate Shopify products with IG shop

- It finished the sync process but the language display in IG shop is Shopify's default language (non-English) 

- The target of IG shop is to customers who using English so I couldn't find the option to change to displayed products to English 

Thanks for your time,

Huong