how to unfulfill an already fulfilled order

Solved
Shopruse
New Member
3 0 0

hi i am trying to print a shipping label for an order that i already marked as fulfilled. is there a way to override this so i can print a shipping label?

Accepted Solution (1)

Accepted Solutions
Nick_Marketing
Shopify Partner
844 203 252

This is an accepted solution.

A similar topic was answered here

https://community.shopify.com/c/shopify-discussions/how-to-print-shipping-labels-if-order-is-marked-...

Also, check this article
https://help.shopify.com/en/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own#cancel-a-fu...

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
- To inquire about consulting work availability, please send me a Private Message.
- For Shopify Tutorials, Subscribe to my YouTube Channel.

View solution in original post

Replies 2 (2)
Nick_Marketing
Shopify Partner
844 203 252

This is an accepted solution.

A similar topic was answered here

https://community.shopify.com/c/shopify-discussions/how-to-print-shipping-labels-if-order-is-marked-...

Also, check this article
https://help.shopify.com/en/manual/orders/fulfillment/fulfilling-orders/fulfill-your-own#cancel-a-fu...

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
- To inquire about consulting work availability, please send me a Private Message.
- For Shopify Tutorials, Subscribe to my YouTube Channel.

View solution in original post

Dee_Wilkerson
Tourist
9 1 5

UPDATE: I have figured it out...the correct way is to select the 3 dots to the right of where it says "Fulfilled" and then select "Cancel fulfillment."

The steps provided in both of the links that were given by @Nick_Marketing are no longer an option within Shopify. Is there a "new" way to do this? Thank you for any advice you might have!