HS Codes not pulling through to Click and Drop

ShirleyScott
Tourist
4 0 0

We have just integrated Click and Drop for our Shopify EU sales. However we are having to add the HS Codes, Description and Country of Origin manually. If I look at Collections in the back end of our site it states that all collections are excluded from Click and Drop? Does anyone know of a fix?

Replies 2 (2)

WHFC
Visitor
1 0 0

This has been the case for a number of months it seems. HS codes/origin will have to be entered manually per order, which slows things down a lot

Rostislav
Shopify Partner
161 8 22

Hi Shirley , 

Click and Drop just does not take HS number from Shopify. There is a need for another call to API to get the HS code for the line item and C&D does not do it. 

One way is  fix it is to input generic code in the C&D settings (this code will be automatically used for all your items):

Rostislav_1-1704149847499.png

 

 

 

or upload catalog into C&D - they do have this functionality , even though I have never seen anyone use it: 

 

Rostislav_0-1704149794595.png

 

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