I am 17 and I need to change the account details to my parents.

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I am 17 and I need to change the account details to my parents.

Natecharry
Visitor
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I am a minor, and when creating my account, I saw that I had to be 18 years old, so I put my age as 18, not thinking much of it. But now I realize that is not going to work, and I don’t know how to change the details so I can legally own my store. I believe I need to replace the details with my parents instead, but I cannot figure out how to do that. 

Accepted Solution (1)

SealSubs-Roan
Trailblazer
763 62 74

This is an accepted solution.

Hi @Natecharry !

 

Since this is an account related issue, it would be best for you to reach out to Shopify support team so they can further assist you and take necessary actions to change your account details to your parents' information. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.

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Reply 1 (1)

SealSubs-Roan
Trailblazer
763 62 74

This is an accepted solution.

Hi @Natecharry !

 

Since this is an account related issue, it would be best for you to reach out to Shopify support team so they can further assist you and take necessary actions to change your account details to your parents' information. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.