i am not able to uncheck "this is a physical product". getting server error

jasleenkaurr217
Visitor
2 0 0

480B57D1-248D-4225-ACCF-696EACC40466.jpeg

Replies 2 (2)

Ollie
Shopify Staff
2282 453 395

Hey @jasleenkaurr217.

 

Thanks for reaching out.

 

I appreciate that you have included a screenshot of the error message you have received. Looking into this, I would suggest attempting to clear the cache on your browser and attempt this action again. If the error still persists, you can then try this action on a separate browser - as for example, if you are using Safari, try this on Google Chrome.

 

Let me know if the issues continues.

 

Ollie | Social Care @ Shopify 
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jasleenkaurr217
Visitor
2 0 0

i have even cleared the cache from browser and even used other browsers but this problem still persists and i am not able to work properly because of this issue , i need the solution as soon as possible