I am planning to open a store in which it takes 6-9 days to get the product to me.

I am planning to open a store in which it takes 6-9 days to get the product to me.

Efraimef
Visitor
2 0 1

Hello, I am planning to start a store in which it takes 6-9 days for me to get the product but it  would be   2-3 week shipping on my website. Am I allowed to do this ?.

 

Replies 2 (2)

StudyStickers
Excursionist
34 5 9

Hi Efra,

 

Assuming you make the customers aware of the longer delivery time, I don't see why not. You're certainly allowed to do it. 

 

However you might start falling foul of Shopify's automated fraud detection if customers start flagging that they haven't received their orders yet, because they aren't properly informed of the wait. Just something to keep in mind - commnicate well with your customers as to ETA's on delivery and hopefully it wouldn't become an issue.

JayAdra
Shopify Partner
147 14 38

Hello!

 

You might want to consider using a preorder app, to set clear expectations for your customers and let them know exactly when to expect their order. It's important to keep them informed throughout the purchase journey, and in any comms after.

 

Happy to help you manage this if you wanted to give the app a go (free plan available, no commission fees).