We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

I am trying to add Google Reviews on my webpage - RIDE theme

I am trying to add Google Reviews on my webpage - RIDE theme

Sportology
Excursionist
19 1 1

I received an email from google 

Your store ratings
aren’t showing on Google

so I did some digging and found the code I need to add to both the cart and the shopping cart pages using EDIT CODE

Getting started

Before getting started, review the Google Customer Reviews policies and complete the integration requirements for the opt-in

  • Your shopping cart and checkout pages must be hosted on the same domain
  • The confirmation page must be hosted on your own domain
  • <!DOCTYPE HTML> must be added to the top of every webpage

Once verified, follow the integration instructions to add the code snippet below to your order confirmation page and customize the variables as needed. The snippet integration will allow Google to display the Google Customer Reviews opt-in on your website. View instructions leads to 

Integrate the survey opt-in module

The survey opt-in module lets customers choose whether to participate in Google Customer Reviews and also transmits the necessary transaction information to Google. This module is required on all order confirmation pages to participate in Google Customer Reviews. If you’re having issues integrating the survey opt-in module, try troubleshooting.

This article includes the following topics:

If a user opts in, Google sends them a survey after the estimated delivery date of their order. For more information, read the Google Customer Reviews survey.

The survey opt-in works on desktop and mobile. Be sure to add the opt-in code snippet to both your desktop and mobile sites.


Integration instructions

To include the survey opt-in module on the order confirmation page, you must:

  1. Update the DOCTYPE
  2. Add the opt-in code

The survey opt-in module's code should be placed on the order confirmation page of your checkout flows. All confirmation pages must use HTTPS, not HTTP.

Because this module triggers the Google Customer Reviews survey opt-in, the order details in this module must be accurate to the best of your ability.

If your check-out process uses a third-party processor, it must redirect back to the confirmation page on your domain.

Don't obscure the GCR customer survey opt-in module with any other content on your order confirmation page.

Update the DOCTYPE

Be sure that the confirmation page uses the HTML5 DOCTYPE:

<!DOCTYPE html>

This doctype must be the first line item in the HTML code on your page. Using the HTML5 DOCTYPE ensures that web browsers will render your pages in standard mode instead of quirks mode. Quirks mode refers to a technique used by some web browsers to maintain backward compatibility with web pages designed for older browsers, instead of strictly complying with W3C and IETF standards in standards mode.

Note: Don't include comments or whitespace before the DOCTYPE.
 
and I must admit 
I am lost
 
Logged a call with Shopify helpdesk a month ago - no reply
Paul Wright
Replies 3 (3)

TheScriptFlow_
Shopify Partner
848 63 106

Hey @Sportology may I know which Shopify app are you using to showcase Google reviews?

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!

Sportology
Excursionist
19 1 1

I did not know I had to use an APP to show my reviews on google

Paul Wright

CM-from-Dawnify
Shopify Partner
10 1 0

You can try using our app for Google Customer Reviews and Google Business Reviews

https://apps.shopify.com/google-customer-reviews-1

Helpful? Like or Accept solution! or Buy me a coffee
Dawnify.com - Free Shopify Themes
Google Reviews - Shopify app to display Google reviews widget as social proof