I can't change my shopify theme even though I bought a Retail plan.

Alink · ‎01-24-2025

As I have written in the title; I can't change my Shopify theme even though I just bought a retail plan. Can someone help me with it, please? Can't really use Shopify if I can't choose the template I want.

I am posting a screenshot of how this thing looks. Thanks..

PaulNewton · ‎01-24-2025

For account issues contact shopify support directly https://help.shopify.com/en/support/topic-select/login-issue/contact/chat

Hi @Alink these are public forums no one can intervene on a stores account through forums.

This applies to pretty much every online platform.

Contact paull.newton+shopifyforum@gmail.com for the solutions you need

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I can't change my shopify theme even though I bought a Retail plan.

I can't change my shopify theme even though I bought a Retail plan.

For account issues contact shopify support directly https://help.shopify.com/en/support/topic-select/login-issue/contact/chat

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