I can't connect my domain to Shopify

11 0 1

Hello! I have tried to connect my domain to Shopify automatically and it is not working. 


From my hosting service, it shows as connected, but Shopify keeps loading (it's been like this for 3 days now!!) I'm not sure what I can do from here... I've read other forums but I can't solve the issue on my own. Anyone could help, please??


Thank you!! 

Replies 2 (2)
Shopify Partner
180 35 31

Where did you purchase the domain from?

Shopify Staff
Shopify Staff
1946 137 222

Hi, @albaq.


Welcome to the Shopify Community.


Could you share your domain URL here? I'd like to search your domain using who.is to ensure your DNS settings point to Shopify's records. Additionally, can you also share a screenshot of your Settings > Domains section to see if there are any error messages present?


I look forward to hearing back.

Victoria | Shopify 
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