I Can't Connect My Facebook Page To Shopify

Alexis_Duranti
New Member
1 0 6

Hello everybody,

After installing my pixel facebook on my website, I tried to connect it to my facebook buisness page. The problem is that when I click on the "Connect Account" Button in the Facebook Marketing App settings, I get this error message : " There was a problem with Facebook login. Refresh this page and try again. "

Of course even after refreshing the page, it still doesn't work.

Does anybody have a clue about what I messed up ?

Thanks in advance,

Alexis

Replies 246 (246)
Serenitybarn
Tourist
5 0 2

Hello, 

I tried that and It did not resolve my issue.

Serenitybarn
Tourist
5 0 2

Yes, tried different browsers and I tried connecting from my phone as well, the last thing I was told by a shopify agent is that I need to pay for a plan in order for Facebook to recognize my shopify account, i did that right away and im still in square one. Not getting any help and not moving forward.

yolic
New Member
3 0 0
Did you try removing Shopify Facebook and logging all the way out of your
Facebook account. I also deleted my Facebook Business Ads Account and
created everything new.
Serenitybarn
Tourist
5 0 2

Hi, yes  did all of that and nothing!

romchy
Shopify Partner
115 0 27
Manikkavel
New Member
1 0 0

hi the same issue i am facing please help how did you solve this issue

Riddlej
New Member
1 0 0

I can't connect FB to Shopify. I get the channel loaded then click FB shop. Then start setup. This is when I get a login error. It says FB doesn't allow 3rd party login