All things Shopify and commerce
I have been trying for hours, to transfer a shopify store I developed and I am the current owner, to my client. My client is a User with "Legacy access". I use Settings > Users > click my name as the owner > three dots > View store > Change Ownership > enter the my clients email > click "Change store ownership". I get the 6 digit code sent to my phone and nothing happens. I try clicking the "Change store ownership" button again but nothing happens. It does not show "Transfer in progress when in General settings. Thanks
Hi @Driver3,
I'm Kate from PageFly, a Shopify Landing Page Builder app. I know how frustrating it can be when things don’t work as expected, especially when you're trying to hand over a store to your client. Let me help you troubleshoot this!
You may want to review Shopify’s resources on Transferring Development Stores to Clients.
I hope this helps you solve the issue and transfer the store smoothly! Let me know if you have more questions.
Best,
Kate
PageFly - Shopify Landing Page Builder
Please let me know if it works by giving it a Like or marking it as a solution!
➜ Unlock the secrets to a record-breaking BFCM with PageFly and Canva
➜ Optimize your Shopify store with PageFly Page Builder (Free plan available)
➜ Weekly updated Shopify tutorials on YouTube
All features are available from the Free plan. Live Chat Support is available 24/7.
Hi Kate thanks for the help. Your reply got me part of the way there. It turns out because I moved the site to a paid plan while developing, Shopify's Security Team has to make the transfer. They said it could take weeks. Wow! This is going to be a fun conversation with my client.
Heads up to anyone out there. If your moving your dev site to a paid plan while still developing, because you need paid apps, etc... make sure you transfer ownership first.
Regards,
Driver 3
Learn how to expand your operations internationally with Shopify Academy’s learning path...
By Shopify Feb 4, 2025Hey Community, happy February! Looking back to January, we kicked off the year with 8....
By JasonH Feb 3, 2025Expand into selling wholesale with Shopify Academy’s learning path, B2B on Shopify: Lau...
By Shopify Jan 28, 2025