All things Shopify and commerce
I never set them up, or dont even remember doing so, Help How do i get in
Hi @vbungy,
Thank you for reaching out to the Community. I'm happy to provide some guidance on this request, to ensure it gets resolved.
As you require the two-factor authentication feature to be disabled, you will want to connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to any account-specific information through the Community. They will be able to ensure this gets resolved as quickly as possible.
To connect with us, you can:
Head over to our Help Center.
In the virtual assistance chat box, please type I can't log in.
This will populate a few resources, where you can wait a few moments until you see the I still need help option.
Click Account Support.
Please let me know if you have any troubles with those steps outlined above, as I'd be happy to provide further assistance. I look forward to your response.
Blair | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025