All things Shopify and commerce
Hello everybody.
Im logged with my owner admin account into shopify but I cant access to the marketing tab.
The tab is grey and I cant click on it..
If I try to access this tab from settings > notifications > abandoned cart
I have the following message :
"You need permission to view this page. Email the account owner to get access to this page."
Can you help me to figure out why I cant access to marketing tab ?
Im with a trial account until 15th april, could it be the reason ?
Thanks for your help !
I am having the same issue. I launched a major product today, taught a webinar. Went in to send out a marketing email following the webinar and it is not working. I reached out to customer service and they offered no solution, no timeframe and no accommodation for their system being down, They have cost me sales tonight.
I am experiencing the same thing. It is also grey for me. I am also having trouble printing shipping labels, that page seems to be unavailable to me as well. From another post I saw on here, it looks like they are aware of these issues and working on it. Here's to hoping they fix it quickly!
Hello, its okay now, I didnt do anything,i think it was a bug from shopify
thanks for your answers
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